Industry Buzzword or Business Enabler?

Collaboration

Our name, Collaboratech, communicates the critical roles that collaboration and collaborative technologies play in today's global, connected world. Not too long ago, collaborative technology was limited to simple electronic messaging. Now as ubiquitous as dial-tone, e-mail systems, together with standards-based web technologies and proprietary groupware environments, provide the backbone for collaboration systems which can now provide true business value to competitive enterprises.

Please contact us to learn more about how Collaboratech can assist your organization in the planning and deployment of collaborative technologies for real business results.

What is the true value of collaborative technologies?

• Facilitate interaction between people, workgroups and organizations
• Provide ad-hoc, instant team environments for projects
• Enable the searching and retrieval of structured and unstructured information
• Support automated workflow/business process integration and innovation
• Allow knowledge workers to act on information in a timely manner
• Expand involvement and improves decision-making within and between organizations
• Facilitate knowledge management. Allow knowledge to be captured, cataloged, shared and leveraged throughout an organization

What are collaborative technologies?

• Asynchronous Collaboration (Electronic Mail / Calendaring & Scheduling / Task Management / News groups / Workflow participation / Discussion forums / Shared document libraries)
• Synchronous/Real Time Collaboration (Chat / Instant Messaging / White boarding / Application sharing / Video conferencing)

Elements of real time collaboration include: awareness, conversation and shared business or knowledge objects.
Applications for real time collaboration include: increased responsiveness to individual needs (customer support, help desk); instant feedback to customers; virtual seminars, conferencing, etc.; access to knowledge and expertise of others; improved intra-organizational collaboration; distance learning/training